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Description

To improve patient experience scores and address patient concerns in real time.

A proactive behavior that facilitates leaders building relationships with patients and families, managing expectations, and achieving and validating consistency of key behaviors.

A member of leadership will conduct a purposeful conversation with a chosen patient three days a week regarding the care provided during their procedural appointment.

Publication Date

2021

Keywords

Endoscopy, Nurse rounding, Executive rounding, Patient satisfaction, Daily rounding

Disciplines

Gastroenterology | Nursing Administration | Other Nursing

Comments

Nurses Week Poster 2021

Performance Improvement Leadership Rounding Implementation

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