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The practice improvement project explored the best practices for equipping CentraCare Health System's (CCHS) Licensed Practical Nurses (LPNs) and Certified Medical Assistants' (CMAs) with childhood vaccination knowledge and communication skills necessary to educate hesitant patients and parents about the benefits of vaccination compliance. Innovative computer-based education (CBE) was identified and developed to empower LPNs and CMAs working in the ambulatory setting with childhood vaccination knowledge and communication skills to improve their ability to educate hesitant patients and parents about the benefits of vaccination. The CBE module was guided by the Theory of Planned Behavior in identifying vaccination knowledge and communication intention. Intentions to use acquired vaccination knowledge and communication skills were assess pre and post the CBE.
The results are statistically significant indications that both new and existing LPNs and CMAs gained the necessary vaccination knowledge and communication skills to be advocates of vaccination compliance. Post CBE mean scores on vaccination knowledge and communication skills were statistically higher in both new and existing employees (all p< 0.0005). Self-reported intentions to use vaccination knowledge, initiate vaccination conversations, and utilize the vaccination communication skills post CBE were high. Continuation of the CBE vaccination education may increase vaccination compliance rates and avert potential outbreak of communicable diseases. Further studies should explore LPNs and CMAs experiences with hesitant patients at the point-of-care.
Vaccinations, Vaccines, Pediatrics, Health education, Computer-based education, Patient acceptance of health care, Licensed practical nurses, Certified medical assistants
Infectious Disease | Other Nursing | Pediatric Nursing
Ugochukwu, Ijeoma, "A Practice Innovation to Improve Staff Vaccination Knowledge and Skills" (2021). Nursing Posters. 146.
Nurses Week Poster 2019